Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us for support. This may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Transaction history and wallet addresses
• Communication preferences and support inquiries
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send technical notices, updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure server facilities.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who perform services on our behalf
• Law enforcement or government agencies where required by law
• Financial institutions for processing transactions
• Blockchain networks (transactions are recorded on public ledgers)

6. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.